About Family Resilience Program - Taproot

Our Approach: Putting people and family at the center of everything we do.
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Taproot Community Support Services provides social services to children, youth, adults and families facing difficulties. We take a personalized, trauma-informed approach to care in an environment of cultural respect and support.

​Our Support Model guides our daily work. It ensures everyone in our care feels safe, connected, and understood.
This model is grounded in the CARE (Children And Residential Experience) principles and research from Cornell University.

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This is a voluntary program that supports families with children 0-18 years of age. We offer in-home family support; however, it can also be in your community, at a coffee shop or the library, and over the phone or even virtual at the family’s request. This voluntary program focuses on various areas but is not limited to: improving parental capacity, communication skills, sibling rivalry, conflict resolution, the understanding of different parental styles, child behavioral issues, positive strategies with difficult behaviors, co-parenting for separating or already separated families, blended family cohesion, parent-teen mediation, mental health concerns, positive strategies with difficult behaviors, enhancing family connection, school concerns, advocacy/working collaboratively with other services providers (this may include accompany participants to appointments with other service providers, emotional and personal support for parents, referrals to other resources and/or supports or collaborative transition planning from one program to another as well as aftercare supports to ensure that families are continuing down their path of success.  

This program is free to all clients, and referrals can be from various organizations or self-referrals. At Taproot we can also meet with youth separately, however our style of working with youth may be different than other organizations that are working with youth. We do not look at ourselves as youth workers but as Family Support Coaches helping youth accomplish their goals and ultimately be part of their family. 

Therefore, should we get a referral that list the youth from ages 12-18 as the individual needing support, we will conduct an assessment to ensure that a holistic approach is used to work with the youth, but with family participation to support the goals.  As a whole, we very much believe the involvement of family can often be the key for the youths’ success. Our goal is to ensure that youth are an active part of their family, so that they will have an opportunity to grow long and sustainable relationships with their families as they mature into adulthood. The parent will join the program in at and/or around the 3-month mark to work on goals for themselves, with meetings alternating youth, caregiver and youth, caregiver, until the youth has accomplished their goal(s) and/or the parent has the ability and desire to continue to take over the support of their youths’ goal(s). 

At Taproot, we acknowledge that our work takes place on the unceded territories of various Indigenous Peoples in British Columbia, on Treaty 6 and Treaty 8 territories in Alberta, and also various Metis settlements. We are committed to supporting their healing and self-determination through our work. We are grateful for the opportunity to work on this land and committed to advancing reconciliation in our practices.

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For more information, please contact Teri Campbell, Program Manager, at [email protected] or 587-990-2457

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Our services are designed to support and uplift, offering tailored assistance that honours each individual’s unique journey. Guided by our commitment to ‘Strength in People,’ we provide compassionate, culturally responsive programs. Our support services tap into the communities we serve and create opportunities for a greater sense of belonging and connection.  Taproot is here to walk alongside you, fostering connections and empowerment.